Flat lockout service
A flat lockout may involve the apartment entrance, the communal entrance or both.

Flat lockout service — review the flat entrance lock while shared access, with the property access and working requirements reviewed.
Make clear which door prevents access. Shared locks, managed entrances and fire-door assemblies need the relevant authority and a repair compatible with the building arrangements.
The detail that matters
Can the apartment lock be dealt with separately?
Usually it is assessed as a separate entrance; any work on communal equipment requires the appropriate building contact.
Before the work
is agreed.
Can the apartment lock be dealt with separately?
Usually it is assessed as a separate entrance; any work on communal equipment requires the appropriate building contact.
Which building details are useful?
Provide entry instructions, the managing agent's contact where relevant and any known restrictions on the apartment doorset.
What should I include in this enquiry?
Have the postcode, photographs of the lock and door, and a short account of when the fault began. Identify the person authorised to arrange access; do not send key codes or sensitive entry credentials through the form.
Flat lockout service by area
Select a place to view this service for that location. Please provide the postcode when you enquire.